⚡Wably — Wably for Utility Providers

Utility customer support, always on

Handle billing inquiries, outages, and activations for gas, electric, and internet on WhatsApp.

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Wably for Utility Providers
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Why automate with Wably?

Your customers expect instant replies. With Wably, your business is available 24/7 on WhatsApp — the app they already use every day. No downloads, no apps to install, no waiting on hold.

Wably for Utility Providers

24/7 automated customer support
Outage reporting and repair status
Easy meter readings and self-readings
Rate information and plan changes

How it works

1

Sign up & describe your business

Create your account, select your business type, and add your services, FAQ, and business hours. It takes less than 5 minutes.

2

Connect your WhatsApp number

Link your WhatsApp Business number through Meta in just a few clicks. Use your existing number or get a new one.

3

Your AI assistant is live!

Start receiving customer messages. The AI handles conversations automatically. You can jump in from the staff inbox anytime.

What your customers can do

Outage and fault reportingMeter self-readingsBilling and rate informationContract activation and changes

Simple Pricing

No hidden fees. Cancel anytime.

Prices exclude VAT

MonthlyAnnual2 months free
Starter
€66/mo

€790/year — 2 months free

Prices exclude VAT

  • AI WhatsApp bot
  • Chat inbox
  • FAQ knowledge base
Recommended
Business
€108/mo

€1290/year — 2 months free

Prices exclude VAT

  • Everything in Starter
  • All 6 languages
  • Sector-specific tools (appointments, sales, support)

Frequently asked questions

Ready to automate your WhatsApp?

14-day free trial. No credit card required.

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Wably — Wably for Utility Providers